Magic School Inc

Information on account creation, email changes, access, uploads, and support.

Account & Access

Step-by-step instructions for creating a MagicSchool account as a first-time educator.

How Do I Create an Account If I'm logging In For the First Time?

Access timelines vary depending on your account type.

How Long Does It Take to Gain Access to MagicSchool?

How student accounts are created and managed in MagicSchool.

Can Teachers Create Student Accounts?

How account ownership works for Enterprise-connected accounts

Can I Change the Email Address on My MagicSchool Account If I Leave a School or District That Has Enterprise?

How to create your account and get access to MagicSchool for the first time.

Account Setup

How to find and view your previously generated outputs in MagicSchool.

Accessing My Chat History

How to delete a previously generated output from your chat history.

Delete My Output

How to permanently delete a custom teacher tool you created.

Delete a Custom Teacher Tool

How to permanently delete a custom student tool you created.

Deleting a Custom Tool Created in MagicStudent

How to remove a tool from a Student Room.

Delete a Tool from a Room

Understanding the impact of removing a tool from a Student Room.

What Happens When I Delete a Tool from a Room?

How to view your chat history, manage your outputs, and delete tools, rooms, and content from your account.

Managing Your Content

How to update the email address on your MagicSchool account.

Change Email Address

Change My Password

How to permanently delete your MagicSchool account.

Deleting My Account

How to sign out of your MagicSchool account.

How to Log Out of MagicSchool

How to update your email, password, language settings, and account preferences.

Managing Your Account

What to do when your school's content filter or security software is preventing access to MagicSchool.

Content Filters Blocking MagicSchool

How to find out if MagicSchool is experiencing an outage or degraded performance.

Check MagicSchool App Status

How to configure Google Workspace to allow MagicSchool access for your district.

Step-by-Step Guide for Granting Access to MagicSchool in the Google Admin Console

The URLs that need to be whitelisted for MagicSchool to work on your school's network.

Whitelisted Websites

What to do when MagicSchool training courses or embedded videos aren't loading.

Unable to Access MagicSchool Certification Courses

Everything you need to know about MagicSchool's certification courses, the Skilljar platform, and your data.

Learning Platform Overview

How to whitelist MagicSchool, resolve content filter issues, and check platform status.

IT & Network Access

Upload limits for attachments in MagicSchool tools.

What Is the Word Count and Character Limit for Uploading Attachments?

Which file types retain image content when uploaded to MagicSchool.

Which Uploads Support Pictures?

Learn which file types work best across MagicSchool tools and how to prepare your documents for accurate, high-quality AI outputs.

Tips for Getting the Best Results When Uploading Documents

File upload limits, supported file types, and tips for getting the best results.

Uploads & File Access

How quickly you can expect to hear back from MagicSchool support and your Customer Success Manager.

What Is the Typical Response Time for Support?

How to reach MagicSchool support and what to expect.

Support

Privacy

Accessibility

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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